Some products won’t allow you to add them to the Tuya ecosystem after registering to their cloud servers.Īgain, ensure that your mobile device is connected to the same network you intend to connect to, and VPN is disabled. Thus, adding your device to your Smart Life app.īefore getting into the thick of things, ensure that your device is compatible with Smart Life.Ĭheck the device’s manual and confirm that Smart Life is listed as a compatible app. If the app is timing out and failing to your device to the Smart Life account, a quick troubleshooting should help you identify the cause and fix the issue. Once the Smart Life app encounters one of such factors during the device connection stage, it times out as it can’t find and register the device within the stipulated two minutes.
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